Cascade collected data for its 2018 IT Asset Disposition report using an online survey of its active institutional customers and enterprises customers. The survey was administered through email via SurveyMonkey. It included 32 questions used in the benchmarking report and an optional set of questions about satisfaction with Cascade. The survey took about 13 minutes to complete. The survey was emailed to 379 people on 11/14/2017 and three reminder emails were sent. 230 individuals opened the email request and 55 people completed the survey (14.5% completion rate). As an incentive and thank you for completing the survey, respondents were entered into a drawing for a $250 voucher to use at CascadeMarketplace to purchase used computer equipment..